Return & Refund Policy

Andros Health Labs Effective date: July 23, 2026

Our 90-Day Money-Back Guarantee

We stand behind every product we sell. If you are not completely satisfied with your purchase for any reason, you may request a full refund of the purchase price within 90 days of the date your order was delivered — even if the bottles are opened or empty. No hoops, no hassle.

How to Request a Refund

1. Contact us. Email our support team at support@androshealthlabs.com with your order number and the reason for your return (feedback is optional but helps us improve).
2. Receive your Return Merchandise Authorization (RMA). Our team will reply within 1–2 business days with your RMA number and the return shipping address.
3. Ship your products back. Return all bottles from your order — opened, unopened, or empty — with your RMA number clearly written on the outside of the package. We recommend using a trackable shipping method, as we cannot issue refunds for returns lost in transit without proof of shipment.
4. Get your refund. Once we receive your return, we will process your refund within 5–7 business days to your original payment method. Depending on your bank or card issuer, it may take an additional 5–10 business days for the funds to appear on your statement.

What's Covered

• All single-bottle and multi-bottle purchases made directly through androshealthlabs.com
• Opened, partially used, and empty bottles (we mean it — the guarantee is about your results, not the packaging)
• Subscription orders (see below)

What's Not Covered

• Original and return shipping costs, which are non-refundable except in cases of our error
• Orders returned without an RMA number
• Refund requests made more than 90 days after delivery
• Purchases made through third-party retailers or marketplaces (please contact the retailer you purchased from)

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, contact us at support@androshealthlabs.com within 30 days of delivery with a photo of the issue. We will send a free replacement or issue a full refund — including shipping — at no cost to you. You will not need to return the damaged item unless we request it.

Subscriptions

If you are enrolled in a subscription, you may cancel future shipments at any time by contacting support@androshealthlabs.com or through your account portal. Cancellations take effect immediately for any order that has not yet been processed. Individual subscription shipments are covered by the same 90-day guarantee from their delivery date.

Late or Missing Refunds

If more than 10 business days have passed since we confirmed your refund and you have not received it, first check with your bank or credit card company, as processing times vary. If the refund still has not posted, contact us at support@androshealthlabs.com and we will resolve it promptly.

Questions

Our support team is happy to help with any question about your order or this policy.

Andros Labs LLC Email: support@androshealthlabs.com Returns address: provided with your RMA confirmation